
and get up to a 20% off
Up to 20% off your stay
Private check-in and Welcome Cocktail
Cold cuts and Cheese
Cold cuts and Cheese
Spa access and 30% off on facials
Platinum Yucatán Princess
One of the best adults-only hotels in Playa del Carmen.
Platinum Hotel Yucatan Princess, one of the leading resorts in The best sporting facilities in Playa del Carmen, is located in Playa del Carmen in a heavenly setting right by the crystal-clear waters of the Mexican Caribbean. Get ready for a truly unforgettable experience at this adults-only hotel in Playa del Carmen.
The Hotel Platinum Yucatan Princess, a brand new hotel in Playa del Carmen, commands an unbeatable location where you can enjoy the sophistication of its contemporary and exquisitely decorated rooms. Welcome to the perfect place for an exclusive Caribbean holiday, where you’ll get to escape the daily routine and discover Caribbean paradise at one of the best hotels in The best sporting facilities in Playa del Carmen.
Excellent rooms

Deluxe Junior Suite
Enjoy our contemporary Deluxe Junior Suite and their exclusive services included.
- 1 King bed or 2 beds
- Full bathroom with bath and double shower
- 42" TV
- Balcony / terrace

Deluxe Junior Suite with Hot Tub
Discover the hydromassage hot tub on the terrace, where you can relax and enjoy the magnificent views.
- 1 King bed or 2 double
- Whirlpool bath on the terrace
- 42" TV
- Balcony / terrace

Deluxe Junior Suite Swimout
Fantastic Deluxe Junior Suite with exclusive access to the swimming pool.
- 1 King bed
- Full bathroom with whirlpool bath
- 42" TV
- Direct access to the swimming pool

Platinum Deluxe
Relax yourself at our High Standard Platinum Deluxe.
- 1 King bed
- Platinum Services
- Full bathroom with bath and double shower
- Balcony / terrace

Platinum Deluxe with Hot Tub
Discover exclusive services and unique advantages by staying in this magnificent room with a whirlpool bath.
- 1 King bed or 2 double
- Platinum Services
- Whirlpool bath on the terrace
- Balcony / terrace

Platinum Deluxe Swimout
Platinum Deluxe Swimout offers you the best stay with private access to the swimming pool.
- 1 King bed
- Platinum Services
- Direct access to the swimming pool
- Balcony / terrace

Honeymoon Suite
Stay at our Honeymoon Suite and enjoy its exclusive services for couples. Love at first sight!
- Round bed
- Platinum Services
- Whirlpool bath on the terrace
- Balcony / terrace

Honeymoon Suite Swimout
Exclusiveness and romanticism come together at Honeymoon Suite Swimout. Passion for relax and access to the swimming pool!
- Round bed
- Platinum Services
- Whirlpool bath on the terrace
- Direct access to the swimming pool

Master Suite
Enjoy the luxury and spaciousness provided by this magnificent two-room space with a spectacular terrace with a hydro-massage bath.
- 1 King bed
- Platinum Services
- Whirlpool bath on the terrace
- Platinum Bar on room

Presidencial Suite
Excellence and the most exclusive services come together in this wonderful room, with an incredible private terrace and spectacular views of the Caribbean.
- 1 King bed
- Platinum Services
- Whirlpool bath on the terrace
- Platinum Bar on room
Exclusive services
Recommended offers

Caribbean Summer Offer
Bookings until 31/08/2025 (included)
Stays from 01/04/2025 to 30/09/2025


Discover
FAQs
Does Hotel Platinum Yucatán Princess have a Wi-Fi internet connection?
Hotel Platinum Yucatán Princess has free Wi-Fi throughout the hotel 24 hours a day
Is Hotel Platinum Yucatán Princess adapted for people with reduced mobility?
Yes, the hotel has accessible facilities. We would appreciate if you contact us in advance so we can tell you about our adapted services and facilities.
Is smoking allowed in the hotel?
Applying the General Law for Tobacco Control and its Regulations of the Mexican authorities, smoking or consumption of any tobacco/nicotine products is not permitted in any part of the hotel, neither indoor nor outdoor areas, except for áreas designadas.
Is Hotel Platinum Yucatán a gay-friendly complex?
All our guests are important, and we respect every one of them. We don’t discriminate on any basis, including sex or sexual preference.
What transfer service do you recommend I use to get from the airport to Hotel Platinum Yucatán Princess?
Hotel Platinum Yucatán Princess does not offer this service directly. We recommend you book with https://princess.nexustours.com/pcs-riviera-cancun.
What parking options are available at Hotel Platinum Yucatán Princess?
The Platinum Yucatan Princess Hotel has free parking available for all hotel guests.
Does Hotel Platinum Yucatán Princess provide food and drink options for guests with food intolerances?
Yes, the hotel offers diets for customers with food intolerances. Contact our concierge department upon arrival, so we can assist you. The necessary instructions will be provided so that our kitchen department can accompany your vacation in the most delicious way.
Which restaurants are included in Hotel Platinum Yucatán Princess? Which ones are not and how can I pay?
The restaurants included in Platinum Yucatán Princess are Kotatsu, Rodeo, Aroma, Bruschetta and Buffet. There are 2 restaurants that are not included:
- Skylights Restaurant: you have to pay to charge your room
- Chill Out Restaurant: located in Grand Riviera Princess and where you have access for being accommodated at the Hotel Platinum Yucatán Princess.
Is there a dress code for the evening restaurants in Hotel Platinum Yucatán Princess? And in the buffet?
The dress code for dinner in night restaurants is:
- For men: long pants and shirt or T-shirts with sleeves and closed-toe shoes.
- For women: casual clothing and shoes or heels.
In the buffet, casual shorts are allowed and a shirt must always be worn.
Is room service included in Hotel Platinum Yucatán Princess?
The room service is included. It operates 24/7 and you will find the menu in the room and on the hotel’s webapp.
Does Hotel Platinum Yucatán Princess include a minibar in its rooms? How often is the minibar restocked?
The minibar is all inclusive. There is no charge for restocking and it is done once a day. There are charges if you want additional items before the daily restocking.
Do the rooms in Hotel Platinum Yucatán Princess include a safe deposit box? How big is it?
Yes, the rooms have a safe. The internal measurements are: 46cm wide x 21.5cm high x 34cm deep.
What water sports and activities are included in Hotel Platinum Yucatán Princess?
At the Hotel Platinum Yucatán Princess you can enjoy different water sports: Paddle boarding at our clubhouse and in the pool you can practice water polo and aqua gym.
In addition, the Riviera Maya offers the ideal environment for practicing water sports such as snorkeling or diving, in the coral reefs and cenotes.
Does Hotel Platinum Yucatán Princess have a gym? What are the opening hours?
Yes, there is a gym. The facilities have weights, treadmills, ellipticals, bicycles, mats, and machines for working specific muscles. The gym is open from 7:00 a.m. to 7:00 p.m.
Can I practise golf in the Sports Park of Hotel Platinum Yucatán Princess?
We have 2 holes for Golf practice and it is included.
Are the spa services included in the all-inclusive at Hotel Platinum Yucatán Princess? Where can I see the spa’s menu and prices?
The Spa is not included in the all-inclusive package. The price for the water circuit is 430 pesos. You will have a 50% discount on a massage during the first 24 hours after arrival. You can access our spa menu at this link: https://www.hotelplatinumyucatanprincess.com/wellness-spa/
Does Hotel Platinum Yucatán Princess have a disco?
Yes, the rooms have a safe deposit box. On the inside, they are 46 cm wide x 21,5 cm high x 34 cm deep.